UNDERSTAND THE PROBLEM
Let's get your washing machine
working again.
A washing machine won’t spin until it has drained, so both problems often share one cause. Before booking, try the quick checks below. If the problem continues, our technician will test the filter, pump, hose, motor and sensors in order.
SOUND FAMILIAR?
Usual causes we find
- 01Drain filter blocked by coins, lint or hair clips
- 02Drain pump jammed or failed
- 03Drain hose blocked or kinked
- 04Worn belt or failed motor
- 05Door or lid lock not engaging
- 06Faulty water level sensor
Quick checks before you book
- The drain hose is not kinked or pushed too far into the drain pipe
- The drain filter (front loaders) is clean — switch off and keep a towel ready before opening it
- The load is not too small or too large; a single heavy item can stop the spin
- The cycle selected includes a spin (some delicate cycles skip it)
CARE IN THE DETAILS
How we fix it
- Drain water safely before opening parts
- Filter, pump and hose cleaning
- Pump and motor testing
- Belt and lock checks
- Estimate before replacing any part
- Test drain and spin
BRANDS WE REPAIR
Familiar brands.
We also repair other brands.
