Privacy policy

Information we collect

• Details you give us: your name, mobile number and a description of the service you need.
• Technical data: IP address and the page you submitted the form from, used for security and spam prevention.
• If analytics or advertising tags are enabled, cookies from Google may record how you arrived at and used the site.

How we use it

• To contact you about your service request, schedule a visit and complete the repair.
• To keep records of the service provided, for follow-ups and accounts.
• To measure, in aggregate, which pages and ads bring enquiries.

When we share information

We do not sell your personal information or share it with appliance manufacturers. We share it only with the technician assigned to your job, providers who host our website and email, or where the law requires it.

WhatsApp and phone calls

Messages you send us on WhatsApp are also subject to WhatsApp's own privacy policy. We use your phone and WhatsApp details only to handle your request.

Cookies

This site does not need cookies to work. If Google Analytics or Google Ads tracking is enabled, those services set cookies to measure visits and ad performance. You can block or delete cookies in your browser settings.

How long we keep data

We keep enquiry and service records only as long as needed to provide the service, handle follow-ups, and meet accounting or legal obligations.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, in line with India's Digital Personal Data Protection Act, 2023.